Our Guarantee to You
Multi-Clean believes so much in our services that we are willing to offer a build your trust offer. The offer gives the first month of services to the customer for ? off of the monthly service. This gives our customers the opportunity to build trust in our team and for Multi-Clean to prove that we are serious about building trust and respect with our customers.
Building a customer’s trust is one of the goals of any client vendor relationship. To develop that trust a company must go above and beyond each and every day to earn and keep that trust. We believe at Multi-Clean to earn and build the trust of our customers we must be bold and take the first step to show that we are a trustworthy company. To do this companies must take risks and even risk losing profit to show a customer that our trust can be earned. Because of this proposition, Multi-Clean will offer to every regular janitorial customer a 50% discount or half off of the very first months billing. In doing so, Multi-Clean will not be making any profit for a minimum of 60 days. Multi-Clean believes in it is processes, its chemicals, the way we handle our customers’ needs so much that we can confidently offer up the Build your trust guarantee to all new customers.
This offer absolutely comes with no strings attached. Multi-Clean will not require a long term contract or agreement in place for this build your trust promise.
Multi-Clean understands that not all cleaning companies, managers and crew are perfect. But we do guarantee that if there is a mistake in service provided that a manager will immediately, usually within one hour come to your office and make it right. If we cannot make it right, then that days service will be at no charge.
This Build-Your-Trust offer is based solely on the fact that Multi-Clean believes in knowing how to take care of our customer’s needs. We believe that if you cannot trust your commercial cleaning provider then why are you trusting them with the keys to your building.
Having keys to a building is a very big burden for a cleaning service to carry. Building your trust with a 2 million dollar liability insurance policy and a full workmen’s compensation policy cements our commitment to ensuring that when the customer commits to work with Multi-Clean as their commercial cleaning service that they can feel at ease about having trained and qualified personnel in their facility day after day and week to week.
Multi-Clean has been serving the janitorial industry for over 26 years. We have built a reputation of competency and respect among our customers.
Not all customers come with immediate trust. That trust must be earned.
This is the main purpose of the Build your trust offer of 50% off of the first months service. Multi-Clean is putting our reputation on the line by not making a profit to prove to the new customer that we are worthy to be their customer over the long term. We prefer to develop relationships that will last. We prefer to develop a relationship like a good marriage where communication is so vital with both parties. We desire to build confidence in our new customers that Multi-Clean is a very competent and trustworthy commercial cleaning service that we put it all out on the line. We challenge our new customers to dare to be different and allow us the opportunity to serve you not only for one month at 50% off but for many years to come. We eagerly anticipate the opportunity to serve you and offer much more than just a commercial cleaning service but a relationship that will last.